Customer service
You can write to [email protected] at any hour. We answer within one working day.
For anything about your data, please write to [email protected].
The seller's details
Here are our details:
- Trading as
- Morela
- [email protected]
- Data requests
- [email protected]
To make a complaint
- You can write to [email protected] with what happened and what you would like done. If it concerns an order, please include the order code and a photograph so that we can resolve it easily.
- You get a first reply within one working day.
- We look into it and answer within seven working days. If anything unexpected comes up, we say why and when.
- The answer says what we will do to put it right, or why we cannot.
Version of 5 October 2026
